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Job Opportunities

Job Opportunities

Welcome to the job postings page for the Western North Carolina HR Association, a Chapter of the Society for Human Resource Management.  Our Chapter offers these listings for your interest, but we do not verify accuracy or availability nor endorse any listing.

 


Benefits Specialist


Vaya Health has an opening for Benefits Specialist in Asheville, NC.  


GENERAL STATEMENT OF JOB: This position is responsible for the administration of Vaya’s day to day benefit plans including retirement, medical, dental, vision, life insurance, disability and 401k. The position reports to the Director of Human Resources.

ESSENTIAL JOB FUNCTIONS:

Benefit Administration

  • This position is responsible for on-boarding all new employees and coordinates the New Employee Orientation  Program.
  • This position serves as the primary point of contact for employees regarding benefit related matters.
  • Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
  • Ensure compliance with I-9/e-verify requirements.
  • Performs quality checks on benefits-related data.
  • The Benefit Specialist functions as a liaison between vendors and employees and advises employees on eligibility, coverage and other benefit matters.
  • Provides assistance in the  open enrollment process.
  • Works with current and retired employees  on plan provisions, benefit enrollments, status changes and other general inquires.
  • Assists employees with benefit claims issues and plan changes/
  • Provides necessary reports for allocation/billing charges.
  • Works on the reconciliation of benefit billings in cooperation with the Finance Department.
  • Manages the on-line accounts for all benefit plans including the NC Retirement System.
  • Works with retiring employees and those terminating employment on all benefits including NC Retirement System benefit and COBRA rules and regulations through the exit interview process.
  • Process and administer leave of absence requests: medical, personal, disability, FMLA and ADA related issues.
  • Provides information, tracks and serves as point of contact for all FMLA leaves of absence including voluntary shared leave when applicable.
  • This position is also responsible for researching, analyzing, evaluating and administering benefit plans and programs.
  • Compiling and maintaining benefit records and documents.
  • Monitor benefit trends in the business environment and staying abreast of applicable benefits legislation

 HRIS Management and Maintenance     

This position is responsible for the new hire set up in the ADP payroll system. This includes status changes such as transfers, salary changes, title changes and benefit deductions.  Reconciliation and accrual of leave balances, system problem resolution and reporting.  Review of payroll reports prior to finalization.

 Personnel File Management

Manages and coordinates the organization and assembly of the personnel files, verifies all changes entered in personnel files, reviews changes made to the personnel file for accuracy and ensures that personnel files are complete.  This position is responsible for assuring that personnel files are current and accessible at all times for the various auditing and accreditation bodies.  

 FOR MORE INFORMATION AND TO APPLY FOR THIS JOB CLICK HERE.


Human Resources Business Partner


Percepta LLC, a company creating customer loyalty for clients across the globe, has an opening for Human Resources Business Partner.


Summary

This role has oversight for various HR programs, processes and projects across the business.  Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment and positive employee relations. Provide comprehensive HR support in the area of employee relations, compensation, retention, performance management, conflict management, and leadership. Partner with business operational leaders to fully understand business issues, and how HR can best support achieving results. Build relationships for organizational effectiveness.

 

FOR MORE INFORMATION AND TO APPLY FOR THIS POSITION CLICK HERE.

 

 


Workforce Management Specialist


Percepta LLC, a company creating customer loyalty for clients across the globe, has an opening for Workforce Management Specialist.


Position Summary

The Workforce Management (WFM) Specialists primary responsibility is to preserve the center’s ability to meet contractual service level metrics of each program.  The WFM Specialist provides frontline, 24X7 support for all Percepta programs, with an emphasis on balancing service level goals with agent schedule efficiencies.

 

 This is a highly visible role that interacts with all levels of Percepta management as well as its clients while directly impacting Percepta’ s ability to meet client defined goals, and our clients customers experience.

 

The ideal candidate will have experience in typical workforce management disciplines: scheduling, RTA, intermediate level reporting skills, and experience optimizing manpower in contact center environments. The ideal candidate would also support and own proactive tactical workforce management responses to address service level challenges. In this role you will experience a wide range of problem solving situations that require immediate real time intervention.

 

FOR MORE INFORMATION AND TO APPLY FOR THIS POSITION CLICK HERE.

 


Business Development and Sales



IntelliSound, Inc., a national leader in audio production for telephony applications, is offering a full-time position in Business Development and Sales.  The ideal candidate will have a college degree, strong information management and communication skills, and 1 to 5 years of sales experience.  Knowledge in HealthCare, Telecommunications and/or Audio Engineering a Plus.  Base salary + commissions/benefits. Some travel. If you are highly energetic with a proven track record in B2B sales, we look forward to hearing from you. 

 

Contact:  Mariah Gunther

Phone: 828-210-9000

Email: mgunther@intellisound.net

www.intellisound.net

 

 

 


Human Services Planner/Evaluator I



MACON COUNTY DEPARTMENT OF SOCIAL SERVICES

 

CLOSING DATE:               Until Filled

SALARY RANGE:              County Grade 31 - $41,183.22 | $19.79 per hour

Macon County Department of Social Services employees are subject to the North Carolina State Personnel Act and, as such, this position of Human Services Planner/Evaluator I has responsibility for coordinating an broad range of Federal, State, and Local  personnel rules and procedures over a cross-section of Social Services program areas and special initiatives.  The position serves as a member of the agency Leadership and provides assistance to Director and Supervisors in planning and evaluating personnel and program performance service gaps and developing strategies to fulfill service needs within available resources.  The position is responsible for planning and coordinating human resource management activities of the agency to maximize the strategic use of personnel resources and maintain associated functions such as employee compensation, recruitment, retention, on-boarding, maintenance of personnel policies, and regulatory compliance.

RESPONSIBILITIES:

Planning – This position assists in assessing overall human resource needs of agency and personnel goals and objectives in order to assure adequate staffing to meet program and work plan operations.  This also involves setting training priorities and establishing goals for program areas in order to adequately address personnel needs. 

Evaluation – This position assures that agency staff are regularly evaluated on work performance areas based on established County criteria and assists in designing agency performance measures based on established parameters which includes data collection instruments/tools.  This position will work closely with program area subject matter experts in analyzing and tracking of identified data points considered critical by State supervising authorities.  This position assists program area supervisors in developing and maintaining accurate job descriptions, work plans, evaluation plans, and discipline plans if needed.   

Human Resources:

Personnel Policy Administration – This position will need to develop and maintain a thorough understanding of relevant regulatory requirements related to employment of personnel subject to State Personnel Act as well as comprehensive personnel requirements at the federal, state and local levels.  This position will serve as a part of the agency Leadership Team and provides personnel policy guidance and interpretation to the other Leadership Team members as well as provides performance analysis to those Team members.  This position advises Leadership Team and staff on personnel policy issues and on disciplinary matters, recommending appropriate discipline action for conduct and/or performance problems.  This position creates and maintains local personnel files and prepares necessary personnel action forms in coordination with County Administration for routine personnel matters.

Manpower Planning/Recruitment/Selection and Retention of Employees – This position is responsible for job recruitment, vacancy postings utilizing various forms of advertising sources (journals, web sites, professional newspapers, etc.), responding to applicant inquiries, arranging and performing testing of applicants, coordinating drug screenings, and criminal background checks on selected applicants.  Additional responsibilities include interviewing, assisting in the selection of, and on-boarding of recently hired staff in coordination with County Administration.  This position also works closely with program area supervisors to ensure that staff receive appropriate initial and on-going training to meet work demands and maintains knowledge of current County benefits package to include costs, eligibility standards, individual plan benefits/limitations, and claims procedures, etc.

Database Administration This position serves as a backup to the agency’s Computer Support Technician in the management and administration of IT security administration and manages a database of all personnel, agency positions, and current payroll and benefits information.

KNOWLEDGE, SKILLS, AND ABILITIES:

Successful applicants will have a general knowledge of the principles and practices of public administration with more specific knowledge of human resource and personnel processes and will have the ability to clearly communicate verbally and orally with professional and administrative personnel and will demonstrate an ability to exercise judgment and discretion in applying and interpreting policies and procedures.  Applicants must be able to develop considerable knowledge of the organizational structure and programs of the agency as well its State supervising agencies; a knowledge of Federal, State, and Local personnel principles and practices; a knowledge of human interactions and group dynamics from a personnel standpoint and their effects on work assignments and performance, agency objectives, and employee-employer relations.

MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS

A four year degree in public service administration, psychology, sociology, or social work or a human service programmatic field, preferably with coursework in human service planning; or graduation from a four-year college or university and two years of administrative or consultative experience in a human service program; or an equivalent combination of education and/or experience.   Preference is given to applicants with relevant human resource and personnel administration experience and knowledge.

SELECTION PROCEDURES

A screening committee will review applications to select the best qualified applicants to the interview.

HOW TO APPLY:  Applicants will submit a completed State application PD-107 (https://oshr.nc.gov/documents/nc-state-government-application-employment-pd-107) and, if needed, PD-107a (continuation page) to Division of Workforce Solutions (NC WORKS Career Center) located at 5 West Main St. in Franklin, NC 28734. 

You must include 3 references and an e-mail address on the application.  Resumes will be considered in lieu of, but may be attached to a completed PD-107.  No applications will be accepted at Macon County Human Resources or Macon County Dept. of Social Services.  A criminal background check will be completed before hiring.

AN EQUAL OPPORTUNITY EMPLOYER/ADA EMPLOYER

    


Human Resources (HR) Data Management Technician


A-B Tech is currently taking applications for a full-time position Human Resources (HR) Data Management Technician.  For more details and to apply click here.

 

Position Summary:  

 

Responsible for collecting, processing, maintaining and managing data related to the Human Resources function. Provides accurate, courteous and efficient service to the various internal and external customers assisted by this position. Maintains the highest ethical standards, including confidentiality of employee records.

 

 To learn more about this position and to apply, click here.

 



 

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